Last updated: June 2025. This Privacy Policy applies to all registered members and visitors of lucky7.bio in the Philippines. We are committed to handling your personal information with full transparency and care.
lucky 7 operates lucky7.bio as a mobile-first sports and casino-style entertainment platform serving players in the Philippines. This Privacy Policy explains what personal information we collect when you visit or use our platform, how we use and store that information, and the rights you have over your own data. It applies to all users of lucky7.bio, including registered members, visitors browsing the site, and anyone who contacts our support team. By using lucky7.bio, you acknowledge that you have read and understood this policy. If you have any questions about how we handle your data, you are welcome to reach out to our support team at any time.
When you register for an account on lucky7.bio, we collect personal details such as your name, date of birth, email address, and mobile number. During the verification process required for responsible gaming compliance, we may also request a government-issued ID or other identity documents to confirm that you are at least 21 years of age and a resident of the Philippines. When you make deposits or withdrawals, we collect transaction-related information including payment method details, transaction amounts, and timestamps. We also automatically collect certain technical data when you browse our platform, such as your IP address, device type, browser version, and pages visited. This technical data helps us improve platform performance, detect fraud, and ensure a secure experience for all Filipino members. We do not collect any sensitive personal information beyond what is strictly necessary for account management, identity verification, and regulatory compliance.
The personal information you provide is used primarily to create and manage your lucky7.bio account, process your deposits and withdrawals in Philippine pesos, and deliver the gaming and entertainment services you have signed up for. We also use your information to verify your identity and age in accordance with responsible gaming requirements applicable to players in the Philippines. Your contact details may be used to send you important account notifications, security alerts, and updates about platform changes — we do not send unsolicited promotional messages without your consent. Aggregated and anonymised data may be used internally to analyse platform usage trends and improve the overall user experience. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
lucky 7 takes the security of your personal data seriously and employs industry-standard technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and lucky7.bio is encrypted using SSL/TLS protocols, ensuring that your login credentials, payment details, and personal information remain secure in transit. Account passwords are stored using one-way hashing algorithms and are never accessible in plain text by any member of our team. Access to personal data within our organisation is strictly limited to personnel who require it to perform their job functions, and all such staff are bound by confidentiality obligations. We retain your personal data only for as long as your account remains active or as required by applicable laws and regulations in the Philippines. When data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention schedule.
We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share limited personal data with trusted service providers who assist us in operating lucky7.bio, such as payment processors, identity verification services, and technical infrastructure providers — all of whom are contractually required to handle your data securely and only for the purposes we specify. In certain circumstances, we may be required to disclose personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if required by law or in response to a valid legal request. Any third-party service providers we engage are carefully vetted and are prohibited from using your data for their own independent purposes. We will always inform you of any material changes to how your data is shared, to the extent permitted by law.
As a registered member of lucky7.bio based in the Philippines, you have the right to access the personal information we hold about you and to request a copy of that data at any time. You may also request corrections to any inaccurate or incomplete information in your account profile by contacting our support team. If you wish to close your account and have your personal data deleted, you may submit a request to our support team, subject to any legal retention obligations that may apply. You have the right to object to or restrict certain types of data processing, including the use of your data for direct marketing purposes. We will respond to all data rights requests within a reasonable timeframe and in accordance with applicable Philippine data privacy standards. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the relevant data protection authority in the Philippines.
lucky7.bio uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and keep your session secure while you are logged in. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use the site. We may also use analytics cookies to understand how visitors interact with our pages, which helps us identify areas for improvement and optimise platform performance for Filipino users. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform. We do not use third-party advertising cookies or tracking pixels that share your data with external advertising networks.
We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable laws in the Philippines. When we make material changes, we will notify registered members through the platform and update the "Last updated" date at the top of this page. Your continued use of lucky7.bio after any changes have been published constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your personal information. If you have any concerns about changes to this policy, please contact our support team before continuing to use the platform.
If you have any questions about this Privacy Policy or how lucky 7 handles your personal data, our support team is available 24/7 to assist all Filipino members.
You can also find answers to common questions on our FAQ page. For account-specific privacy requests, contact us at [email protected].
Your privacy and security are our priority. Join thousands of Filipino players who trust lucky 7 for a safe, mobile-first entertainment experience. Registration is free and takes less than a minute.